{"id":17423,"date":"2026-07-15T03:29:57","date_gmt":"2026-07-15T03:29:57","guid":{"rendered":"https:\/\/8657085.xyz\/?p=17423"},"modified":"2026-07-15T03:29:57","modified_gmt":"2026-07-15T03:29:57","slug":"heating-oil-customers-to-get-compensation-after-cancelled-orders-and-price-hikes","status":"publish","type":"post","link":"https:\/\/8657085.xyz\/?p=17423","title":{"rendered":"Heating oil customers to get compensation after cancelled orders and price hikes"},"content":{"rendered":"<p> <div style=\"display: grid; grid-template-columns: 300px 160px; gap: 2px; width: 460px; background: #eee; padding: 2px;\">\r\n\r\n  <!-- \u6574\u884c\u5bbd\u5e7f\u544a -->\r\n  <div style=\"grid-column: 1\/-1; width: 460px; height: 250px; background: #ccc; display: grid; place-items: center;\">\r\n  <script async type=\"application\/javascript\" src=\"https:\/\/a.magsrv.com\/ad-provider.js\"><\/script> \r\n <ins class=\"eas6a97888e2\" data-zoneid=\"5876674\"><\/ins> \r\n <script>(AdProvider = window.AdProvider || []).push({\"serve\": {}});<\/script>\r\n  <\/div>\r\n  <div style=\"grid-column: 1\/-1; width: 460px; height: 90px; background: #ccc; display: grid; place-items: center;\">\r\n  <script async type=\"application\/javascript\" src=\"https:\/\/a.magsrv.com\/ad-provider.js\"><\/script> \r\n <ins class=\"eas6a97888e2\" data-zoneid=\"5876676\"><\/ins> \r\n <script>(AdProvider = window.AdProvider || []).push({\"serve\": {}});<\/script>\r\n  <\/div>\r\n\r\n  <!-- \u5de6\u4fa7\u7ad6\u6392 -->\r\n  <div style=\"height: 250px; background: #ccc; display: grid; place-items: center;\">\r\n  <script async type=\"application\/javascript\" src=\"https:\/\/a.magsrv.com\/ad-provider.js\"><\/script> \r\n <ins class=\"eas6a97888e2\" data-zoneid=\"5876672\"><\/ins> \r\n <script>(AdProvider = window.AdProvider || []).push({\"serve\": {}});<\/script>\r\n  <\/div>\r\n  <div style=\"height: 500px; background: #ccc; display: grid; place-items: center;\">\r\n  <script async type=\"application\/javascript\" src=\"https:\/\/a.magsrv.com\/ad-provider.js\"><\/script> \r\n <ins class=\"eas6a97888e2\" data-zoneid=\"5876680\"><\/ins> \r\n <script>(AdProvider = window.AdProvider || []).push({\"serve\": {}});<\/script>\r\n  <\/div>\r\n\r\n  <!-- \u53f3\u4fa7\u6469\u5929\u697c\uff08\u548c\u5de6\u4fa7\u5b8c\u5168\u5bf9\u9f50\uff09 -->\r\n  <div style=\"grid-row: 3\/5; height: 750px; background: #ccc; display: grid; place-items: center;\">\r\n  <script async type=\"application\/javascript\" src=\"https:\/\/a.magsrv.com\/ad-provider.js\"><\/script> \r\n <ins class=\"eas6a97888e2\" data-zoneid=\"5876678\"><\/ins> \r\n <script>(AdProvider = window.AdProvider || []).push({\"serve\": {}});<\/script>\r\n  <\/div>\r\n  \r\n  <script async type=\"application\/javascript\" src=\"https:\/\/a.magsrv.com\/ad-provider.js\"><\/script> \r\n <ins class=\"eas6a97888e6\" data-zoneid=\"5876682\"><\/ins> \r\n <script>(AdProvider = window.AdProvider || []).push({\"serve\": {}});<\/script>\r\n<\/div><br \/>\n<\/p>\n<div>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\"><b class=\"ssrcss-1xjjfut-BoldText e5tfeyi3\">Heating oil customers who had their orders cancelled and prices raised when the US-Israel war with Iran broke out will get compensation, the competition watchdog has said.<\/b><\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Some 1,700 households were forced to &#8220;re-order at significantly higher prices or go without fuel&#8221; costing them up to \u00a3350, the Competition Markets Authority (CMA) said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Some suppliers have agreed to compensate customers and the regulator is planning legal action against those who have so far refused to do so, it added.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The UK and Ireland Fuel Distribution Association (UKIFDA), which represents heating oil suppliers, said &#8220;there were a small number of cases found which require redress&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Wholesale oil prices jumped from around $70 a barrel at the start of Iran war in February to almost $120 a barrel by the end of March as the conflict disrupted the transportation and production of energy in the region.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">UK heating oil prices also jumped around this time. The CMA said on Wednesday that &#8220;average retail prices were, at their peak, 92% higher&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The CMA&#8217;s investigation into the heating oil market found the price increases after the Iran war largely reflected rising wholesale costs and suppliers have not profited materially from the crisis.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">However, it concluded heating oil customers are not as well protected as those connected to the energy grid.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It has recommended new regulations over how prices are quoted and cancellations are handled as well as &#8220;better support for vulnerable consumers&#8221;.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Chancellor Rachel Reeves said: &#8220;It is reassuring to know it is a competitive market but the lack of protection for these households does concern me so we will look very seriously at what can be done.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">UKIFDA chief executive Ken Cronin said: &#8220;We will work with all government bodies on the recommendations set out in this report.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Meanwhile, the CMA has not said how many suppliers have agreed to compensate customers for cancelled orders, how many customers will receive a pay out, or how much they will get.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Those who paid more to replace their cancelled order will receive a payment covering the difference, while those who did not buy replacement oil will have their original orders honoured at the agreed price,&#8221; it said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;[We are] preparing to take court-based enforcement action against firms that fail to compensate customers voluntarily,&#8221; it added.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The BBC understands more details will be provided once the scheme is up and running.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The CMA&#8217;s report on the heating oil sector follows a four-month investigation launched in March.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Those who use heating oil often store it in a tank outside their property and are among the first to feel the impact of rising prices.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Some 1.5 million households depend on heating oil, but do not have the same consumer protections as electricity and gas customers, according to the CMA. <\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Most of those are in Northern Ireland, where the watchdog says 60% of households rely on it.<\/p>\n<\/div>\n<p><!-- \u603b\u5bb9\u5668\uff1a\u6700\u5927\u5bbd908px Grid\u7d27\u51d1\u5e03\u5c40 -->\r\n<div style=\"display: grid; 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